PRIVACY POLICY

We may ask for the following information:

Client & Customer telephone number – we may use this information to contact customers in the event of payment failures, delivery information/problems and for SMS or Whatsapp updates on selling or buying items, reductions of your items for sale as well as collection reminders of 'unsold items'.

Client & Customer email address – we use this information in the event that we need to send you receipt, seller item prices, make contact regarding any details of your order or any items you are or wish to sell with us. As well as to update you on the new stock we have in store and online unless you choose to unsubscribe via our mail chimp service. Customer full name and address – we may use this information for credit card validation and for shipping your items. 

Client & Customer name and address – we may use this information in order  to deliver purchased items or return 'unsold' items. 

All stored data protected by password protection and our staff have read and signed a data protection policy. In the event of a data breach, we will contact all affected immediately. 

If fraudulent buying or selling of stolen goods is suspected by the police, we will be expected to pass on any relevant information without informing you.

If you would like to know what data we hold of yours, or should you wish to request a copy please contact linda@encorecirencester.com